If you're dissatisfied with a product due to damage or quality please let us know within 14 days of the order being placed and we will organise a refund or an exchange - when sending your item(s) back please use our returns form (see shipping and returns).
Unfortunately, we cannot exchange or refund personalised/printed products unless they are faulty.
If you have changed your mind about your purchase, we do accept returns within 28 days at the customer's cost - please email us at sales@decorforyoufloor.com for more information or download our returns form (see shipping and returns).
