Standard UK Delivery: 3-5 working days

Please Note: We endeavour to send any coir mats with a printed logo or printed text within 3-5 working days of receiving the order due to the personalisation and printing of the logo or text. If you need your delivery by a specific date please just send us a message and we will try our best to assist you. 

If you're dissatisfied with a product due to damage or quality please let us know within 14 days of the order being placed and we will organise a refund or an exchange - when sending your item(s) back please use our returns form (see shipping and returns).

Unfortunately, we cannot exchange or refund personalised/printed products unless they are faulty. 

If you have changed your mind about your purchase, we do accept returns within 28 days at the customer's cost - please email us at sales@decorforyoufloor.com for more information or download our returns form (see shipping and returns).